FAQs Customer Survey Manage Membership

Contact Us

We’d love to hear from you.

Address

1060 Pray Blvd
Waterville, OH 43566

Hours

Summer Hours
Monday – Saturday: 8:00 am – 8:00 pm
Sunday: 9:00 am – 6:00 pm

Winter Hours
Monday – Saturday: 8:00 am – 7:00 pm
Sunday: 9:00 am – 6:00 pm

Check out our FAQ below! If you have more questions, contact us using the form or send an email to Beck@theultracarwash.com.

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Good to know

Frequently Asked Questions

How do I sign up for the unlimited club?
You can sign up for the unlimited club online or at our location.
When will I be billed for my membership?
Your credit card will automatically be charged each month on the anniversary date of your sign up.
What happens if I get a new license plate or a new car?
No problem — just let us know your new license plate number and we’ll update it on your account. Since our system reads your license plate, that’s all it takes to keep your membership working.
How do I cancel my plan?
You can cancel your membership online or at our location.
What happens when I cancel my unlimited plan?
You may continue to wash your car for 30 days after your last payment. At that time, your license plate will be removed from the system, and you will no longer be billed for your membership going forward.